In the news
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Festive or “stresstive”? Southern Cross Healthcare’s wellbeing tips for resilience
Thursday , 21 December 2023
Southern Cross Healthcare’s Head of Workplace Health, Bella Winter, is reminding New Zealanders of the importance of prioritising their health and wellbeing as the festive season reaches its peak.
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How to avoid the naughty list this year – watch outs for furry friends at Christmas
Tuesday , 19 December 2023
With Southern Cross Pet Insurance (Southern Cross) claims data indicating that potentially a third of all New Zealand pooches are at risk of getting sick due to sniffing out chocolate treats... it’s time to remind pet owners (and anyone visiting over the festive season) that it’s less than ideal to put cocoa- based gifts under the tree.
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Telehealth is here to stay as CareHQ hits major milestones
Monday , 18 December 2023
At the height of the pandemic, ProCare and Southern Cross Health Society launched CareHQ - a telehealth service to support the healthcare sector and help New Zealanders access the care that they need, when they need it.
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Pause Breathe Smile continues to make a proven positive impact for tamariki and their mind health
Tuesday , 12 December 2023
The homegrown mind health programme, Pause Breathe Smile, developed for tamariki throughout Aotearoa, has been found to be making a definitive positive impact based on the latest independent report*.
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Internal appointment for new Southern Cross Chief Sales and Marketing Officer
Tuesday , 12 December 2023
Southern Cross Health Insurance has announced the appointment of Regan Savage to the role of Chief Sales and Marketing Officer.
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Southern Cross Health Society membership continues to grow
Monday , 11 December 2023
Southern Cross Health Society (Society) reported significant membership growth at its Annual General Meeting (AGM) last week, reflecting the increasing prioritisation of health among New Zealanders.
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Prone to struggling in the summer heat? Spare a thought for your pets – top tips for keeping them safe as temperatures rise
Friday , 8 December 2023
We’ve been waiting for some hot dry weather after a wet year for most of Aotearoa New Zealand, but this summer is destined to be a lot warmer than normal with the arrival of El Niño. So, with long summer days almost upon us (keeping in mind it doesn’t have to be scorching for increased temperatures to pose a danger to animals), Southern Cross Pet Insurance is reminding pet owners of the dangers heat presents for our pets.
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Southern Cross Healthcare Waitemata Endoscopy marks 16 years of service
Tuesday , 28 November 2023
Waitematā Endoscopy marks 16 years of serving the community across the Waitematā area this month.
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Clinical Director Dr Ali Jafer says the organisation delivers not only an international standard of service to the community but peace of mind through working very hard to reduce patient waiting times.
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Workplace wellbeing champions from across the motu are celebrated at the 2023 Wayfinder Awards
Wednesday , 22 November 2023
The Southern Cross Health Insurance Wayfinder Awards were created to encourage businesses to explore innovative ways to improve leadership and employee engagement through workplace wellbeing, and to champion those who have already made this central to their business strategy and part of their organisation’s culture.
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Southern Cross Travel Insurance recognised with two prestigious Canstar Travel Insurance Awards
Wednesday , 22 November 2023
Today, Southern Cross Travel Insurance (SCTI) announces it has received an Outstanding Value – International Travel Insurance Award and an Outstanding Value – Seniors’ Travel Insurance Award by Canstar in 2023. This is the sixth consecutive win for SCTI in the international travel category and the second consecutive in the senior category.
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Southern Cross insurances strike the jackpot at the Readers Digest Quality Service Awards 2024
Monday , 20 November 2023
Southern Cross has swept the board at the Reader’s Digest Quality Service Awards 2024 – with Southern Cross Health, Life, Pet and Travel Insurance brands securing gold in their respective categories.
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More sick days, more problems? Survey reveals challenges of increased sick leave for businesses in New Zealand
Friday , 3 November 2023
New Zealand’s increased sick leave entitlements are giving businesses new issues to balance, with evidence some employees could be viewing those extra sick days as leave they should take when they’re feeling well.
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Healthcare extends to care for the environment – Southern Cross Healthcare invests in reducing its impact
Friday , 27 October 2023
The team is excited to have successfully launched an initiative at Southern Cross Christchurch Hospital in partnership with Johnson & Johnson, a global leader in healthcare.
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Health sector and business experts to judge inaugural Southern Cross Health Insurance Wayfinder Awards
Friday , 20 October 2023
The Wayfinder Awards were created by Southern Cross Health Insurance to inspire New Zealand businesses to find new ways of improving leadership through workplace wellbeing, and to celebrate those who do it well.
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Nuku Ora and Southern Cross team up for Wellington Round the Bays 2024
Friday , 13 October 2023
Nuku Ora, the driving force behind the iconic Wellington Round the Bays, is thrilled to announce Southern Cross as the event's new naming rights partner.
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‘Silver surfers’, ‘third or fourth age’, or ‘older people’ – however you roll, you should feel supported when you travel
Thursday , 12 October 2023
Travel insurance is an important part of any overseas trip, Why? Because there’s just no denying that as you get a little more ‘worn around the edges’, accidents and sudden illness tend to happen more frequently.
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If you think cruises are just for third agers, think again. Young New Zealanders are heading to the high seas for adventure
Thursday , 5 October 2023
With ocean-going liners back in numbers and plying their trade in our waters, Southern Cross Travel Insurance reveals more New Zealanders are looking at domestic cruises as a desirable getaway.
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Southern Cross Health Society membership reaches 31-year high
Friday , 29 September 2023
Southern Cross Health Society Group (“Group”) today released its annual financial results, reporting its largest membership since 1992.
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Just over one in five NZ businesses say 'quiet quitting' is taking place
Friday , 8 September 2023
Around 22 per cent of New Zealand businesses say they have noticed instances of “quiet quitting” within their organisations.
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Southern Cross Healthcare appoints new General Manager at Christchurch Hospital
Wednesday , 6 September 2023
Southern Cross Healthcare has appointed Nicole Forster as General Manager at its Christchurch Hospital.
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Forster brings a breadth of commercial and leadership experience, most recently at Ryman Healthcare.
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Southern Cross Healthcare and Northland Orthopaedic Centre in new joint venture to expand health services in Northland
Tuesday , 5 September 2023
Southern Cross Healthcare and Northland Orthopaedic Centre have announced a new partnership, the Southern Cross Healthcare Northland Surgical Centre, that will bring more quality healthcare to the top of the country.
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Parliamentary cross-party report calls for more integrated youth services to tackle growing mental distress amongst young people
Monday , 4 September 2023
The rates of mental distress amongst New Zealand’s young people are increasing rapidly, according to a new report commissioned by the Mental Health and Addictions Wellbeing cross-party working group.
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Southern Cross Healthcare appoints surgeon and advocate Dr Erica Whineray Kelly to lead women’s health strategy
Thursday , 31 August 2023
Southern Cross Healthcare has appointed Dr Erica Whineray Kelly into a key role as Transformation Lead for Women’s Health, reporting to Chief Transformation Officer, Dr Manoj Patel.
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Pet-proofing your home: keeping your furry friend safe and secure
Monday , 28 August 2023
Pet owners up and down the country have been making claims for hundreds of thousands of dollars due to dogs and cats swallowing fishhooks, Nerf gun pellets and delicious-for-humans-but-toxic-to-dogs raisins. So, Southern Cross Pet Insurance is calling for pet owners to make their homes safe and secure for furry friends, in much the same way parents do for their young children
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What’s in a name?! If you get it right your pet, your neighbours and other owners will thank you for it
Thursday , 28 September 2023
It would appear New Zealanders seem to stick with what they know when it comes to a moniker for their dog, with ‘Loki’ of Marvel Universe fame, one of the few names which seems to drop in and out of favour year by year – for those who have Southern Cross Pet Insurance
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Workplace wellness is a top priority for business, but increasingly comes at a higher cost
Monday , 21 August 2023
Southern Cross Health Insurance and BusinessNZ have released their sixth edition of the Workplace Wellness study. The findings reveal an ever-increasing focus from businesses on employee health and wellbeing, however it’s clear there are significant factors putting pressure on decision makers to get the balance right around costs.
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CareHQ appoints Brett Butler to General Manager role
Tuesday , 1 August 2023
CareHQ, the online GP service and joint venture between ProCare and Southern Cross Health Society, is delighted to announce the appointment of Brett Butler as General Manager.
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Covid is still a very real risk when travelling – showing up in hundreds of claims for leading travel insurer Southern Cross
Thursday , 20 July 2023
While it might seem increasingly uncommon for friends, family, and colleagues to be coming down with Covid-19, the virus is well and truly circulating.
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Te Pūkenga Wintec awards Southern Cross Hamilton Hospital with best Clinical Placement for Undergraduate Nursing Students
Thursday , 13 July 2023
This award is testament to the leadership and commitment of our team
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Southern Cross to celebrate the customers who best support health and wellbeing for their people
Saturday , 8 July 2023
Southern Cross is on a mission to help more New Zealanders to live healthier lives.
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How tailored physiotherapy is changing lives of cancer patients
Wednesday , 5 July 2023
Through her work as a physiotherapist, Southern Cross Healthcare’s Transformation Lead Lou James has seen firsthand how debilitating cancer treatments can be.
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Southern Cross Healthy Futures Report reveals perceptions on drivers of good health
Thursday , 15 June 2023
According to the Southern Cross Healthy Futures Report, many perceptions of good health by New Zealanders go beyond the physical, with good mental and emotional wellbeing strongly associated with being healthy.
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Healthy habits for a longer life: Why more men need to take charge of their wellbeing
Monday , 12 June 2023
As Men’s Health Week shines a spotlight on how men’s wellbeing, the Southern Cross Healthy Futures Report offers a snapshot of where men are taking action with their health – and the areas they still need to work on.
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There are many ways you can show appreciation to your pets – and NOT feeding them is one way to do that
Monday , 5 June 2023
New Zealanders now own more pets than ever with the Southern Cross Healthy Futures report indicating 61 per cent of us enjoy the positive impact pets have on the health and wellbeing of owners thanks to their companionship, and with dogs, the fact they get us out of the house to exercise! So, this coming week (and actually, every week) it’s time to show them some love by understanding some of the best ways to care for them.
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Sir Ashley Bloomfield officially joins with Southern Cross to promote good mental health and wellbeing for our tamariki
Monday , 29 May 2023
One of the questions Sir Ashley Bloomfield is often asked is ‘how did you cope with all the pressure you were under as the public face of the Covid response for Aotearoa?’ And it’s one he’s happy to answer as an example for how others can set themselves up for success in dealing with stressful situations.
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My Food Bag joins Southern Cross Pet Insurance to promote Paws Off!
Tuesday , 23 May 2023
This week thousands of My Food Bag customers will be better clued up on what not to feed their beloved pets to prevent illness. It’s all part of a ground-breaking campaign, Paws Off!, from Southern Cross Pet Insurance (SCPI) and the NZ Veterinarian Association (NZVA), to help pet owners ensure their beloved furbabies live their best lives for longer.
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Southern Cross Healthcare rolls out new orthopaedic robots nationwide
Tuesday , 2 May 2023
Southern Cross Healthcare is making a landmark commitment to robotics technology, introducing seven new orthopaedic robots for use across its hospital network nationwide.
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The rise of telehealth in Aotearoa, how it can help a stressed healthcare workforce, and what comes next - Dr Stephen Child
Thursday , 11 May 2023
There’s no denying the coronavirus pandemic created fundamental changes in many facets of our lives – mask wearing every day is now commonplace, we’re making bread from scratch , dog ownership is at an all-time high , we’re actually not going to work when ill, and many office-based workers are now working remotely, including our GPs.
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It’s time for a comprehensive makeover of a flagship Southern Cross Travel Insurance policy, tapping into new consumer needs
Tuesday , 11 April 2023
Southern Cross Travel Insurance’s TravelCare policy has been the flagship insurance product covering New Zealand international travellers since 1982. Over the decades, the TravelCare policy has been reviewed to reflect the changing needs of travellers.
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Southern Cross Future of Travel research: Rising cost of living impacting New Zealanders’ travel plans
Tuesday , 4 April 2023
While New Zealanders are renowned for their wanderlust, and 95 per cent say they have plans to travel in Aotearoa or overseas in the next 12 months, new research from Southern Cross Travel Insurance shows we are making big trade-offs thanks to the rising cost of living.
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Southern Cross trials school holiday programme initiative to help employees manage childcare juggle
Monday , 3 April 2023
Southern Cross Health Society (Southern Cross) has partnered with a holiday programme provider to create a drop-off and collection point for employees’ children at its Auckland office. The idea is aimed at supporting employees juggling parenting and work, as we head into a month where most children will be at school for just eight days.
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Think you know your food is OK for your pup? We’re here to help with Paws Off!, a life-saving idea, destined to be world famous in New Zealand
Friday , 31 March 2023
Recent research from Southern Cross Pet Insurance (Southern Cross) shows one in three New Zealand pets are in danger of getting sick or worse because their owners are in the dark about which everyday food and drink ingredients can be harmful, even fatal, for their furry family members
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Southern Cross Healthcare wins award for software rollout
Wednesday , 29 March 2023
Southern Cross Healthcare has been recognised for its rollout of a new software system for managing patient and staff safety.
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The organisation’s switch to its SafeHub (RLDatix DCIQ) software at the height of the Covid-19 pandemic has won the Safer and Operationally Sustainable Organisation Award at the RLDatix People Summit in Melbourne.
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Southern Cross Wellington Hospital begins significant development project
Monday , 20 March 2023
The first stage of a substantial development at Southern Cross Wellington Hospital is to get underway this month.
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The major expansion, aimed at adding much-needed surgical capacity to the area, will enable Southern Cross Healthcare to expand the core hospital services already delivered at the Newton site, to a broader range of healthcare services.
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CareHQ expands range of telehealth services to help more people access the healthcare they need
Monday , 13 March 2023
CareHQ, the online GP service and joint venture between ProCare and Southern Cross, has expanded its platform to bring the ease and convenience of telehealth consultations to even more people across New Zealand
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A fantastic start to the Southern Cross Round the Bays journey
Tuesday , 7 March 2023
Sunday morning saw a brilliant return to form for Auckland’s iconic Round the Bays, and an especially exciting start to Southern Cross’ multi-year naming rights partnership with New Zealand’s longest-standing fun run.
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Prepare before and after Round The Bays with these tips and tricks
Thursday , 2 March 2023
Southern Cross Round the Bays 2023 is just a few days away. Congratulations for getting involved and taking your step to the start line.
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To help you prepare for both the event and your post-exercise recovery, the team at Southern Cross together with our friends at Active+ have pulled together a few tips to keep you feeling at the top of your game.
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Southern Cross Pet Insurance calls for vigilance around storm run-off and dirty seas
Wednesday , 15 February 2023
While humans have been warned to stay out of the water, drainwater and runoff water can also be harmful to your pets if they swim in or drink it.
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Southern Cross Pet Insurance is calling for owners to stay vigilant after Cyclone Gabrielle leaves a trail of devastation around Aotearoa, with storm run-off making waterways, lakes and seas unsafe for pets.
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Kaumaatua health partnership between Waikato-Tainui and Southern Cross Health Insurance expands
Thursday , 9 February 2023
Southern Cross Health Insurance is enhancing its HealthEssentials policy with greater value and new benefits, including cover for rongoaa Maaori health services. These changes are designed to ensure the policy continues to help to meet the day-to-day health needs of policyholders, including kaumaatua.
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SCHL rounds out senior team with appointment of two exceptional leaders
Wednesday , 1 February 2023
Southern Cross Healthcare has appointed Monica Goldwater as Chief Nursing Officer and Joanne (Jo) Fair as Chief of People and Culture.
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Chris White CEO said of the appointments, “As we look to embark on an ambitious new strategic direction, it’s more important than ever that our executive capability strongly aligns to and supports our future aspiration and business needs.
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Starting and sticking with an exercise routine – Southern Cross offers handy hints
Tuesday , 17 January 2023
The start of the new year is a time when many of us collate long lists of ways to ‘improve’ our lives. In addition to getting fit, resolution regulars include saving – not spending – money, learning a new skill, or spending more time with our loved ones.
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Shared health goals sees Southern Cross partner with Round the Bays
Monday , 16 January 2023
A shared goal of providing a fun way for people to invest in their health and wellbeing has spurred a new partnership, with Southern Cross signing on as the naming rights sponsor for New Zealand’s largest fun run, Round the Bays.
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